Your vacation rental serves many purposes—it is an investment you want to protect, an income you want to maximize, and a property you want to enjoy during your own vacations. To meet all these needs and keep everything in the best shape possible take three simple steps between renters.
Some cleaning chores are universal to all rental situations: changing linens, emptying the refrigerator, dusting and general housekeeping. Other tasks are dictated by location. For instance, if you own one of the bald head island vacation rentals near the beach you will want to focus special attention on vacuuming furniture and mopping corners to get rid of all sand that has inevitably been tracked inside the house.
You or your management staff should conduct a walk-through of your rental as often as practical. Check smoke detectors, wipe down refrigerator coils, be sure window seals are tight. Make small repairs and take care of seasonal preventive maintenance. Pay special attention to safety concerns, some of which may be dictated by location. For a ski lodge near Lake Tahoe, you will need to hire a crew to keep ice off the sidewalk and prevent snow from piling up on the roof.
One key to keeping your rental booked is ensuring that prospective renters see positive reviews. Solicit feedback from each renter by asking just two questions: Would you stay here again? Would you recommend this unit to friends? If the answer to either question is negative, seek more information and consider making changes if they are warranted. If your renter gives positive responses send a link to review sites and ask them to leave you a brief recommendation. People are usually happy to share their opinion if you make it easy for them. Then turn your attention to the next renters. A few days prior to their arrival, send a welcome text or email. It will set an upbeat tone and make them feel welcome before their first step through the door.